JAPM Projects

Business and Systems Analysis

A business or systems analysts role is to review and challenge established working processes and procedures, and from that to troubleshoot problems that may be identified. Working with your IT departments we can analyse, review, redesign and implement enhancements or improvements.

An understanding of customers’ needs in relation to the performance of the business and the provision of competitive commercial solutions is an everyday task and one where we have extensive experience in line with a high level of business intelligence and technical skills.

Using task analysis surveys and workshops we can plot processes and identify issues, to streamline working practices and increase production efficiency.

Communication is a key element in this, frequently a degree of anonymity is required to encourage staff to speak openly about their role within the process, and any issues that they perceive. This is where an external consultant will frequently get results that cannot be achieved by internal resources.











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